Generative AI (GenAI) and the advancement of automation and artificial intelligence (AI) in general is rapidly transforming how work is done across state government. While readiness to use GenAI (one specific type of AI) varies, a wide variety of automating and artificial technologies are continuing to transform government operations – and workforce readiness – across all agencies. This acceleration has created unprecedented demand for reskilling and upskilling state government workers across a variety of technological, digital, business, and human skills. Join Coursera CEO Jeff Maggionalda and Leader of the Emerging Technology in Government Research Program, Deloitte Center for Government Insights Joe Mariani for an engaging and informative session detailing how automation and AI is being used across state government and what can and should be done to prepare for this evolution. A panel of state government leaders representing all levels of readiness will share what they are doing to navigate this change and equip the workforce with the skills required to increase productivity and mitigate risk.

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